Dépannage Informatique Carouge, a service offered by i4M Services Informatiques Sà rli4M Services Informatiques Sà rl is proud to be your local IT service provider in Carouge. Specializing in the management, maintenance and repair of computers, we put at your disposal a team of experienced technicians to meet the needs of individuals and companies throughout the canton of Geneva.
Thanks to our expertise and responsiveness, we can handle a wide range of services: emergency troubleshootingvirus removal, network troubleshooting, software upgrades, performance enhancement, and more. Even a minor breakdown can have an impact on your productivity, which is why we act swiftly to ensure that your business continues uninterrupted.
Contact us today to benefit from personalized support and boost the efficiency of your IT environment. Trust our team for professional professional IT troubleshooting and customized assistance, right on your doorstep.
Opt for computer troubleshooting right in your own home, with complete peace of mind!
We offer you a reliable, affordable and ultra-practical service, designed to get you back up and running without delay. No more laborious journeys with your equipment: we intervene on site, saving you time and preserving your comfort.
If your computer equipment is giving you trouble, don’t worry.
Our team is here to support you remotely. Thanks to our online computer troubleshooting and support services, we can get your computer back up and running without you having to leave your home or workplace.
i4M Services Informatiques Sarl, your preferred IT partner for SMEs
For companies that want to focus on their core business, it’s crucial to rely on specialists to manage their technological needs. With i4m, you can entrust the configuration of your network or the repair of a broken printer to a team of experts. Benefit from a professional service that takes the stress out of IT, leaving you free to focus on your core business.
i4M Services Informatiques SÃ rl specializes in hardware sales and infrastructure modernization, as well as maintenance and distribution for major brands such as Lenovo, HP, Asus, Acer and many others. The company is committed to providing reliable solutions tailored to every need, for both private and professional customers.
Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.
Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!
Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.
Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.
Do you need fast, efficient IT support in Carouge? Our team of experts is on hand to solve all your IT problems, whether it's a hardware failure, a software problem or a network breakdown. Benefit from a professional troubleshooting service in this privileged intervention zone, and quickly get back to optimal use of your equipment.
Same-day assistance is possible Monday to Saturday in Geneva, depending on availability and the nature of the fault, through our on-site computer support service in Geneva, our PC and Mac repair workshop (Rue du Commerce 4, 1204 Genève, no appointment required), or remote computer support.
Hours and details are set out on our SLA and availability page. At the workshop, we also offer a quick diagnostic assessment (up to 30 minutes) for 60 CHF.
We serve all municipalities in the canton of Geneva (Geneva, Lancy, Vernier, Meyrin, Carouge, Onex, Thônex and others) for computer troubleshooting and repairs for individuals, self-employed professionals and small businesses.
The municipalities are listed on our Areas served page. For certain specific interventions, travel outside the canton may be considered on request and subject to a quotation.
Yes. Dépannage Informatique Genève is the local service brand of i4M Services Informatiques Sà rl, a Geneva-based company registered in the commercial register (CHE-325.495.659), with premises open to the public at Rue du Commerce 4. We are not part of a chain or franchise and have no ownership or organisational ties with other computer support providers in Geneva, including companies with names similar to ours.
Dépannage Informatique Genève refers exclusively to our business at Rue du Commerce 4 in Geneva.
We work with individuals, self-employed professionals, professional practices and small organisations in Geneva and throughout the canton for one-off IT needs. Recurring or more structured IT requirements for SMEs — maintenance contracts, fleet management and managed IT services — are handled by i4M Services Informatiques Sà rl.
Our prices are public and transparent: a workshop diagnostic assessment (up to 30 minutes) costs 60 CHF, work is charged at 125 CHF per hour, and a quotation is provided before any intervention. Details are available on our IT services pricing in Geneva page. Our service conditions and response times are set out on our SLA and availability page.
Yes. Secure remote assistance for diagnosis and quick resolution when an on-site visit is unnecessary: more information.
Yes. Coverage assessments and optimisation, troubleshooting of internet boxes, routers and access points, and LAN/WAN configuration for individuals and self-employed professionals in Geneva.
Yes, for the one-off needs of an individual user: basic Microsoft 365 configuration or migration (Outlook, Teams and OneDrive), Windows migration or reinstallation with backup and restoration of personal files, performance optimisation (startup, cleanup and malware), and SSD/RAM recommendations or upgrades where useful.
Migration or administration of a business Microsoft 365 environment (tenant), fleet management and recurring requirements are handled by i4M Services Informatiques SÃ rl.
Yes. We work on Macs (iMac and MacBook) for macOS configuration, data migration, optimisation, backups and integration with Microsoft 365 or Outlook. Some hardware repairs — replacing a drive with an SSD, memory, battery or screen — are possible depending on the model: the workshop diagnostic assessment (up to 30 minutes, 60 CHF) establishes feasibility and enables a quotation before any intervention.
Yes, where possible (SSD/HDD/USB), with no guarantee of success. After the diagnostic assessment, we provide a quotation before any recovery attempt. For one-off needs, we can also set up a backup copy of personal files to help reduce the risk of further loss.
Recurring backup management, 3-2-1 architectures and disaster recovery plans (DRP) are handled by i4M Services Informatiques SÃ rl.
Card, TWINT, cash or invoice (SMEs).
No. We do not repair smartphones or tablets. Our services cover PCs and Macs, networks and Wi-Fi, backups and NAS, and Microsoft 365. For a smartphone or tablet, please contact a specialist repair workshop.
No. For security and compliance reasons, we do not recover or bypass account passwords (Facebook, Instagram, Google and other services). We can, however, help you start the official recovery process provided by the relevant service.
