Rates

Consult our service rates on this page

Prices in CHF

QUICK DIAGNOSIS at our downtown office

CHF 60.00

First-hour on-site repair

125.- CHF

1/2 hour overtime on site

CHF 60.00

Travel (Geneva metropolitan area)

CHF 40.00

Travel (Geneva area)

CHF 50.00

Remote assistance ½ hour

CHF 50.00

Reinstallation/Commissioning Windows or MAC from

CHF 150.00

Data recovery / transfer from

CHF 100.00

Cleanroom data recovery from

CHF 695.00

We provide a clear and accurate invoice for our work, which comes with a 3-month guarantee. Our work is never finished until you are completely satisfied.

These rates apply to one-off interventions for individuals, the self-employed and small businesses in Geneva and the surrounding area.
For maintenance contracts or recurring needs of SMEs, a personalized quote is drawn up via our company i4M Services Informatiques Sàrl.

FAQ — Payments and invoicing

Which payment methods do you accept?

Card, TWINT, cash or bank transfer. Invoicing is possible for SMEs.

Can I pay within 72 hours?

Yes. For private customers, payment is due at the end of the intervention or within 72 hours by card, TWINT or bank transfer.

Do you offer invoices payable within 30 days?

Yes, for SME customers, subject to approval. Administrative fees may apply.

How will I receive the invoice?

By email as a PDF. A paper copy is available on request.

Is a deposit required for hardware purchases?

A deposit may be requested when ordering hardware (such as parts or NAS devices) or licences.

What happens if payment is late?

Reminder fees and late-payment interest may apply under our terms.