i4M Services Informatiques SÃ rl offers a service of computer troubleshooting Lancydesigned to meet all your IT needs, whether you’re an individual or a company. Our team operates in Lancy and throughout the Geneva region to guarantee the continuity of your activities and the reliability of your IT equipment.
Thanks to the expertise of our technicians, we can respond quickly to any request: computer repairs, virus removal, network troubleshooting, software installation and updating, or even optimizing the performance of your IT equipment. We know that even a one-off technical problem can disrupt your daily routine, which is why we are committed to intervening without delay to restore your working environment as quickly as possible.
Our computer computer troubleshooting service is personalized and adapted to each situation. We also support you in the preventive management of your infrastructure to avoid incidents and guarantee the security of your data.
Contact us for customized assistance, reliable support and IT solutions tailored to your needs in Lancy. Our specialists are at your service and ready to intervene for any computer troubleshooting directly on site.
Opt for computer troubleshooting in Lancy, directly at your home and with complete peace of mind!
Take advantage of a reliable, accessible and practical service, designed to get you back up and running quickly. There’s no need to move your equipment: our team will come to your home or workplace in Lancy, to save you time and offer you maximum convenience.
If your IT equipment is experiencing problems, don’t worry!
Our Lancy-based team is ready to assist you remotely with any computer troubleshooting request. Thanks to our online support service, we can quickly get to work on your computer without you having to travel. So whether you’re at home or in the office, you can get back to work with complete peace of mind.
i4M, the ideal partner for SMEs in Lancy for reliable IT troubleshooting
Small and medium-sized businesses in Lancy can rely on i4M to efficiently manage their IT needs. By entrusting us with the maintenance and troubleshooting of your IT equipment, you benefit from a competent team to configure your networks, repair your devices and implement tailor-made solutions. Free yourself from technical constraints thanks to professional, responsive IT troubleshooting in Lancy.
i4M Services Informatiques SÃ rl, your specialist in computer troubleshooting in Lancy
Our company helps individuals and professionals in Lancy to modernize their computer systems and maintain their equipment. Specializing in computer troubleshooting, we also supply and install hardware from major brands such as Lenovo, HP, Asus, Acer and many others. At every stage, we take care to offer customized, reliable solutions that are perfectly adapted to your needs, to guarantee the performance and security of your IT environment in Lancy.
Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.
Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!
Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.
Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.
Would you like fast, efficient IT support in Lancy? Our team of experts is on hand to solve all your IT problems, whether it's a hardware failure, a software problem or a network breakdown. Benefit from a professional troubleshooting service in this privileged intervention zone, and quickly get back to optimal use of your equipment.
Same-day assistance is possible Monday to Saturday in Geneva, depending on availability and the nature of the fault, through our on-site computer support service in Geneva, our PC and Mac repair workshop (Rue du Commerce 4, 1204 Genève, no appointment required), or remote computer support.
Hours and details are set out on our SLA and availability page. At the workshop, we also offer a quick diagnostic assessment (up to 30 minutes) for 60 CHF.
We serve all municipalities in the canton of Geneva (Geneva, Lancy, Vernier, Meyrin, Carouge, Onex, Thônex and others) for computer troubleshooting and repairs for individuals, self-employed professionals and small businesses.
The municipalities are listed on our Areas served page. For certain specific interventions, travel outside the canton may be considered on request and subject to a quotation.
Yes. Dépannage Informatique Genève is the local service brand of i4M Services Informatiques Sà rl, a Geneva-based company registered in the commercial register (CHE-325.495.659), with premises open to the public at Rue du Commerce 4. We are not part of a chain or franchise and have no ownership or organisational ties with other computer support providers in Geneva, including companies with names similar to ours.
Dépannage Informatique Genève refers exclusively to our business at Rue du Commerce 4 in Geneva.
We work with individuals, self-employed professionals, professional practices and small organisations in Geneva and throughout the canton for one-off IT needs. Recurring or more structured IT requirements for SMEs — maintenance contracts, fleet management and managed IT services — are handled by i4M Services Informatiques Sà rl.
Our prices are public and transparent: a workshop diagnostic assessment (up to 30 minutes) costs 60 CHF, work is charged at 125 CHF per hour, and a quotation is provided before any intervention. Details are available on our IT services pricing in Geneva page. Our service conditions and response times are set out on our SLA and availability page.
Yes. Secure remote assistance for diagnosis and quick resolution when an on-site visit is unnecessary: more information.
Yes. Coverage assessments and optimisation, troubleshooting of internet boxes, routers and access points, and LAN/WAN configuration for individuals and self-employed professionals in Geneva.
Yes, for the one-off needs of an individual user: basic Microsoft 365 configuration or migration (Outlook, Teams and OneDrive), Windows migration or reinstallation with backup and restoration of personal files, performance optimisation (startup, cleanup and malware), and SSD/RAM recommendations or upgrades where useful.
Migration or administration of a business Microsoft 365 environment (tenant), fleet management and recurring requirements are handled by i4M Services Informatiques SÃ rl.
Yes. We work on Macs (iMac and MacBook) for macOS configuration, data migration, optimisation, backups and integration with Microsoft 365 or Outlook. Some hardware repairs — replacing a drive with an SSD, memory, battery or screen — are possible depending on the model: the workshop diagnostic assessment (up to 30 minutes, 60 CHF) establishes feasibility and enables a quotation before any intervention.
Yes, where possible (SSD/HDD/USB), with no guarantee of success. After the diagnostic assessment, we provide a quotation before any recovery attempt. For one-off needs, we can also set up a backup copy of personal files to help reduce the risk of further loss.
Recurring backup management, 3-2-1 architectures and disaster recovery plans (DRP) are handled by i4M Services Informatiques SÃ rl.
Card, TWINT, cash or invoice (SMEs).
No. We do not repair smartphones or tablets. Our services cover PCs and Macs, networks and Wi-Fi, backups and NAS, and Microsoft 365. For a smartphone or tablet, please contact a specialist repair workshop.
No. For security and compliance reasons, we do not recover or bypass account passwords (Facebook, Instagram, Google and other services). We can, however, help you start the official recovery process provided by the relevant service.
