i4M Services Informatiques Sà rl offers a service of computer troubleshooting Thônexdesigned to meet all your needs, whether private or professional. Our team operates in Thônex and throughout the Geneva region to ensure the reliability and continuity of your IT systems.
Thanks to the expertise of our technicians, we offer fast, efficient intervention: computer repair, virus removal, network troubleshooting, software installation and updating, as well as optimizing the performance of your equipment. Aware that a technical problem can quickly have an impact on your business, we intervene without delay to restore your working environment.
Our computer computer troubleshooting adapts to every situation. We also support you in the preventive management of your infrastructure to avoid breakdowns and guarantee the security of your data.
Contact us at for personalized assistance, reliable support and tailor-made IT solutions in Thônex. Our specialists are available and ready to intervene for any computer troubleshooting directly at your premises.
Choose computer troubleshooting in Thônex, directly at home and with complete peace of mind!
Take advantage of a reliable, accessible and practical computer repair service, designed to get you back up and running quickly. No need to transport your equipment: our technician comes to your home or workplace in Thônex, saving you time and preserving your comfort.
If your computer equipment is having problems in Thônex, don’t worry!
Our team, based in Thônex, is at your disposal for all your remote computer troubleshooting needs. Thanks to our online support service, we can get to work on your computer quickly, without having to travel. Whether you’re at home or in the office, get back to using your IT equipment with complete peace of mind.
i4M, your trusted partner for small and medium-sized businesses in Thônex
Small and medium-sized businesses in Thônex can count on i4M for all their computer maintenance, repair and network support needs. By entrusting us with the management and troubleshooting of your IT equipment, you benefit from a team of experienced technicians, capable of implementing solutions tailored to your company’s needs. Delegate the technical aspects to responsive professionals and benefit from reliable IT support in Thônex, to guarantee the continuity of your business.
i4M Services Informatiques Sà rl, your computer troubleshooting specialist in Thônex
Our company helps individuals and professionals in Thônex to modernize and maintain their IT equipment. Experts in computer troubleshooting, we also sell and install hardware from major brands such as Lenovo, HP, Asus, Acer and many others. Every step of the way, we focus on customized, reliable solutions tailored to your needs, to guarantee the performance and security of your IT environment in Thônex.
Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.
Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!
Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.
Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.
Are you looking for fast, efficient IT support in Thônex? Our team of specialists makes it a priority to solve all your IT problems, whether it's a hardware failure, a software problem or a network outage. Take advantage of our professional computer troubleshooting service in Thônex and get your equipment up and running again as quickly as possible. Our tailor-made IT support is aimed at both individuals and businesses in the region.
Same-day assistance is possible Monday to Saturday in Geneva, depending on availability and the nature of the fault, through our on-site computer support service in Geneva, our PC and Mac repair workshop (Rue du Commerce 4, 1204 Genève, no appointment required), or remote computer support.
Hours and details are set out on our SLA and availability page. At the workshop, we also offer a quick diagnostic assessment (up to 30 minutes) for 60 CHF.
We serve all municipalities in the canton of Geneva (Geneva, Lancy, Vernier, Meyrin, Carouge, Onex, Thônex and others) for computer troubleshooting and repairs for individuals, self-employed professionals and small businesses.
The municipalities are listed on our Areas served page. For certain specific interventions, travel outside the canton may be considered on request and subject to a quotation.
Yes. Dépannage Informatique Genève is the local service brand of i4M Services Informatiques Sà rl, a Geneva-based company registered in the commercial register (CHE-325.495.659), with premises open to the public at Rue du Commerce 4. We are not part of a chain or franchise and have no ownership or organisational ties with other computer support providers in Geneva, including companies with names similar to ours.
Dépannage Informatique Genève refers exclusively to our business at Rue du Commerce 4 in Geneva.
We work with individuals, self-employed professionals, professional practices and small organisations in Geneva and throughout the canton for one-off IT needs. Recurring or more structured IT requirements for SMEs — maintenance contracts, fleet management and managed IT services — are handled by i4M Services Informatiques Sà rl.
Our prices are public and transparent: a workshop diagnostic assessment (up to 30 minutes) costs 60 CHF, work is charged at 125 CHF per hour, and a quotation is provided before any intervention. Details are available on our IT services pricing in Geneva page. Our service conditions and response times are set out on our SLA and availability page.
Yes. Secure remote assistance for diagnosis and quick resolution when an on-site visit is unnecessary: more information.
Yes. Coverage assessments and optimisation, troubleshooting of internet boxes, routers and access points, and LAN/WAN configuration for individuals and self-employed professionals in Geneva.
Yes, for the one-off needs of an individual user: basic Microsoft 365 configuration or migration (Outlook, Teams and OneDrive), Windows migration or reinstallation with backup and restoration of personal files, performance optimisation (startup, cleanup and malware), and SSD/RAM recommendations or upgrades where useful.
Migration or administration of a business Microsoft 365 environment (tenant), fleet management and recurring requirements are handled by i4M Services Informatiques SÃ rl.
Yes. We work on Macs (iMac and MacBook) for macOS configuration, data migration, optimisation, backups and integration with Microsoft 365 or Outlook. Some hardware repairs — replacing a drive with an SSD, memory, battery or screen — are possible depending on the model: the workshop diagnostic assessment (up to 30 minutes, 60 CHF) establishes feasibility and enables a quotation before any intervention.
Yes, where possible (SSD/HDD/USB), with no guarantee of success. After the diagnostic assessment, we provide a quotation before any recovery attempt. For one-off needs, we can also set up a backup copy of personal files to help reduce the risk of further loss.
Recurring backup management, 3-2-1 architectures and disaster recovery plans (DRP) are handled by i4M Services Informatiques SÃ rl.
Card, TWINT, cash or invoice (SMEs).
No. We do not repair smartphones or tablets. Our services cover PCs and Macs, networks and Wi-Fi, backups and NAS, and Microsoft 365. For a smartphone or tablet, please contact a specialist repair workshop.
No. For security and compliance reasons, we do not recover or bypass account passwords (Facebook, Instagram, Google and other services). We can, however, help you start the official recovery process provided by the relevant service.
