Computer troubleshooting Vernier
Your reliable IT expert, just a stone's throw away
Computer troubleshooting Verniera service offered by i4M Services Informatiques Sarlis your trusted partner for computer maintenance, management and repair in the heart of Vernier. Our team of experienced technicians can meet the needs of individuals and businesses throughout the canton of Geneva.
Our responsiveness and expertise cover a wide range of services, from emergency interventions to virus removal, network troubleshooting, software upgrades and performance enhancement. Even a seemingly minor problem can disrupt your business, which is why we make sure we intervene quickly to restore your productivity as quickly as possible.
Don’t hesitate to call on us for tailor-made support to boost the reliability of your IT infrastructure. Our team is is ready to provide you with a professional service directly in Vernier.
Choose computer troubleshooting in Vernier, directly at home, with complete peace of mind!
We offer you a reliable, affordable and ultra-practical service, designed to get you back up and running in no time. No need to transport your equipment: we come to you, saving you effort and preserving your comfort.
If your IT equipment is proving to be temperamental, don’t panic!
Our team in Vernier is ready to help you remotely. Thanks to our online troubleshooting and support service, we can repair your computer without you having to leave your home or office, so you can get back to work in no time.
i4M, an asset of choice for SMEs looking for IT solutions
Companies that want to focus on their core business have every reason to entrust their technological needs to specialists. With i4M, you benefit from a team of experts ready to take charge of configuring your networks, repairing faulty equipment and much more. Benefit from professional support that frees you from IT constraints, allowing you to focus on what really matters to your business.
i4M Services Informatiques SÃ rl specializes in the supply of computer hardware and infrastructure modernization. It also maintains and distributes renowned brands such as Lenovo, HP, Asus, Acer and many others. The company strives to offer reliable solutions tailored to the needs of both private and professional customers.
Impeccable service and great professionalism!
The work was carried out quickly and to a high standard, with lots of useful advice. The rates are reasonable, and there’s no doubting the expertise of the person who took care of it.
Emergency repairs carried out in the evening to resuscitate a computer that had stopped booting.
Thank you so much for your availability and efficiency! Five stars are not enough: you deserve ten!
Speed, availability and friendliness: exactly what I needed to solve my problem without feeling helpless.
Many thanks for your professionalism!
A courteous and competent technician who put my PC back on its feet and provided me with all the necessary information.
I salute his professionalism and recommend this Geneva-based expert without hesitation.
Are you looking for fast, efficient computer troubleshooting in Vernier? Our team of experts will give priority to solving all your IT problems, whether hardware, software or network failures. Take advantage of professional computer troubleshooting in this preferred intervention zone, and get back to optimal use of your equipment as quickly as possible.
Same-day assistance is possible Monday to Saturday in Geneva, depending on availability and the nature of the fault, through our on-site computer support service in Geneva, our PC and Mac repair workshop (Rue du Commerce 4, 1204 Genève, no appointment required), or remote computer support.
Hours and details are set out on our SLA and availability page. At the workshop, we also offer a quick diagnostic assessment (up to 30 minutes) for 60 CHF.
We serve all municipalities in the canton of Geneva (Geneva, Lancy, Vernier, Meyrin, Carouge, Onex, Thônex and others) for computer troubleshooting and repairs for individuals, self-employed professionals and small businesses.
The municipalities are listed on our Areas served page. For certain specific interventions, travel outside the canton may be considered on request and subject to a quotation.
Yes. Dépannage Informatique Genève is the local service brand of i4M Services Informatiques Sà rl, a Geneva-based company registered in the commercial register (CHE-325.495.659), with premises open to the public at Rue du Commerce 4. We are not part of a chain or franchise and have no ownership or organisational ties with other computer support providers in Geneva, including companies with names similar to ours.
Dépannage Informatique Genève refers exclusively to our business at Rue du Commerce 4 in Geneva.
We work with individuals, self-employed professionals, professional practices and small organisations in Geneva and throughout the canton for one-off IT needs. Recurring or more structured IT requirements for SMEs — maintenance contracts, fleet management and managed IT services — are handled by i4M Services Informatiques Sà rl.
Our prices are public and transparent: a workshop diagnostic assessment (up to 30 minutes) costs 60 CHF, work is charged at 125 CHF per hour, and a quotation is provided before any intervention. Details are available on our IT services pricing in Geneva page. Our service conditions and response times are set out on our SLA and availability page.
Yes. Secure remote assistance for diagnosis and quick resolution when an on-site visit is unnecessary: more information.
Yes. Coverage assessments and optimisation, troubleshooting of internet boxes, routers and access points, and LAN/WAN configuration for individuals and self-employed professionals in Geneva.
Yes, for the one-off needs of an individual user: basic Microsoft 365 configuration or migration (Outlook, Teams and OneDrive), Windows migration or reinstallation with backup and restoration of personal files, performance optimisation (startup, cleanup and malware), and SSD/RAM recommendations or upgrades where useful.
Migration or administration of a business Microsoft 365 environment (tenant), fleet management and recurring requirements are handled by i4M Services Informatiques SÃ rl.
Yes. We work on Macs (iMac and MacBook) for macOS configuration, data migration, optimisation, backups and integration with Microsoft 365 or Outlook. Some hardware repairs — replacing a drive with an SSD, memory, battery or screen — are possible depending on the model: the workshop diagnostic assessment (up to 30 minutes, 60 CHF) establishes feasibility and enables a quotation before any intervention.
Yes, where possible (SSD/HDD/USB), with no guarantee of success. After the diagnostic assessment, we provide a quotation before any recovery attempt. For one-off needs, we can also set up a backup copy of personal files to help reduce the risk of further loss.
Recurring backup management, 3-2-1 architectures and disaster recovery plans (DRP) are handled by i4M Services Informatiques SÃ rl.
Card, TWINT, cash or invoice (SMEs).
No. We do not repair smartphones or tablets. Our services cover PCs and Macs, networks and Wi-Fi, backups and NAS, and Microsoft 365. For a smartphone or tablet, please contact a specialist repair workshop.
No. For security and compliance reasons, we do not recover or bypass account passwords (Facebook, Instagram, Google and other services). We can, however, help you start the official recovery process provided by the relevant service.
