Computer troubleshooting in Nations
Your computer troubleshooting expert - fast response and competitive rates for NGOs
Dépannage Informatique Nations, located near the United Nations in Geneva, is a service specially designed for NGOs and humanitarian organizations, offered by i4M Services Informatiques Sà rl. Our company is an expert in computer management, maintenance and repair, as well as technical support dedicated to the specific needs of the humanitarian and associative sector.
Our specialized team fully understands the requirements of NGOs: we offer fast, reliable and professional assistance, tailored to your mission and operating constraints. Whether it’s for hardware, networks or software, discover our tailor-made services and competitive prices. competitive rateswhich guarantee excellent value for money.
Our team of of certified technicians are experts in repair, maintenance, cybersecurity and the installation of IT solutions tailored to the needs of humanitarian organizations. Contact us for responsive, tailor-made IT services at Les Nations, Geneva.
Enjoy quality home computer troubleshooting in the Nations! We offer practical, reliable and cost-effective assistance, so you can get back up and running quickly. Our technicians come straight to your home, so you don’t have to move any equipment.
If you’re experiencing computer problems at Nations, don’t worry. We offer a computer troubleshooting and remote assistance service, so you can get your computer back up and running again, whether you’re at home or in the office.
i4m is your trusted partner for IT support at Nations in Geneva, ideal for SMEs. This service is designed for companies wishing to concentrate on their core business and entrust the management of their IT to specialists. i4M can support you in all areas: troubleshooting, maintenance, security and IT consulting in Nations.
i4M Services Informatiques SÃ rl specializes in the sale of IT equipment and the renewal of installations at the Nations in Geneva. We also maintain your IT equipment and distribute equipment from leading brands such as Lenovo, HP, Asus and Acer, among others. Rely on our expertise for solutions tailored to all your IT needs in Les Nations.
Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.
Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!
Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.
Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.
Are you looking for fast, efficient IT support for NGOs in Geneva? Our team of specialists is on hand to solve all your IT problems, whether it's a hardware failure, a software problem or a network incident. Take advantage of our professional IT troubleshooting service in Les Nations and get back to full use of your equipment without delay.
Same-day assistance is possible Monday to Saturday in Geneva, depending on availability and the nature of the fault, through our on-site computer support service in Geneva, our PC and Mac repair workshop (Rue du Commerce 4, 1204 Genève, no appointment required), or remote computer support.
Hours and details are set out on our SLA and availability page. At the workshop, we also offer a quick diagnostic assessment (up to 30 minutes) for 60 CHF.
We serve all municipalities in the canton of Geneva (Geneva, Lancy, Vernier, Meyrin, Carouge, Onex, Thônex and others) for computer troubleshooting and repairs for individuals, self-employed professionals and small businesses.
The municipalities are listed on our Areas served page. For certain specific interventions, travel outside the canton may be considered on request and subject to a quotation.
Yes. Dépannage Informatique Genève is the local service brand of i4M Services Informatiques Sà rl, a Geneva-based company registered in the commercial register (CHE-325.495.659), with premises open to the public at Rue du Commerce 4. We are not part of a chain or franchise and have no ownership or organisational ties with other computer support providers in Geneva, including companies with names similar to ours.
Dépannage Informatique Genève refers exclusively to our business at Rue du Commerce 4 in Geneva.
We work with individuals, self-employed professionals, professional practices and small organisations in Geneva and throughout the canton for one-off IT needs. Recurring or more structured IT requirements for SMEs — maintenance contracts, fleet management and managed IT services — are handled by i4M Services Informatiques Sà rl.
Our prices are public and transparent: a workshop diagnostic assessment (up to 30 minutes) costs 60 CHF, work is charged at 125 CHF per hour, and a quotation is provided before any intervention. Details are available on our IT services pricing in Geneva page. Our service conditions and response times are set out on our SLA and availability page.
Yes. Secure remote assistance for diagnosis and quick resolution when an on-site visit is unnecessary: more information.
Yes. Coverage assessments and optimisation, troubleshooting of internet boxes, routers and access points, and LAN/WAN configuration for individuals and self-employed professionals in Geneva.
Yes, for the one-off needs of an individual user: basic Microsoft 365 configuration or migration (Outlook, Teams and OneDrive), Windows migration or reinstallation with backup and restoration of personal files, performance optimisation (startup, cleanup and malware), and SSD/RAM recommendations or upgrades where useful.
Migration or administration of a business Microsoft 365 environment (tenant), fleet management and recurring requirements are handled by i4M Services Informatiques SÃ rl.
Yes. We work on Macs (iMac and MacBook) for macOS configuration, data migration, optimisation, backups and integration with Microsoft 365 or Outlook. Some hardware repairs — replacing a drive with an SSD, memory, battery or screen — are possible depending on the model: the workshop diagnostic assessment (up to 30 minutes, 60 CHF) establishes feasibility and enables a quotation before any intervention.
Yes, where possible (SSD/HDD/USB), with no guarantee of success. After the diagnostic assessment, we provide a quotation before any recovery attempt. For one-off needs, we can also set up a backup copy of personal files to help reduce the risk of further loss.
Recurring backup management, 3-2-1 architectures and disaster recovery plans (DRP) are handled by i4M Services Informatiques SÃ rl.
Card, TWINT, cash or invoice (SMEs).
No. We do not repair smartphones or tablets. Our services cover PCs and Macs, networks and Wi-Fi, backups and NAS, and Microsoft 365. For a smartphone or tablet, please contact a specialist repair workshop.
No. For security and compliance reasons, we do not recover or bypass account passwords (Facebook, Instagram, Google and other services). We can, however, help you start the official recovery process provided by the relevant service.
