Remote computer troubleshooting.

Do you need IT support? We can help. Our remote computer troubleshooting service can troubleshoot and solve your computer problems quickly and easily.
What’s more, you don’t need to bring your computer to our offices – we do it remotely. Whether you’re having problems with Windows, Mac OS X or even Linux, we can help.

 

Need assistance with remote computer troubleshooting?

Our experienced IT specialists bring you a practical, affordable and reliable service that will have you up and running in no time.

Fast remote computer assistance and troubleshooting.

Our remote computer repair service is here to help if you have a problem. Using the Teamviewer tool, one of our technicians can remotely connect to your computer and solve any problems that may arise.

Remote computer troubleshooting is very practical if you don’t have the time or knowledge to solve the problem yourself. The technician won’t need to travel to your home for a computer troubleshooting at your home. Once connected to your machine, he’ll be able to see your screen and control your computer, so he can repair your computer wherever you are.

Personne utilisant un ordinateur portable avec des icônes d'engrenages et graphiques en surimpression.

Why use our remote computer troubleshooting services ?

  • Experienced team

    We offer access to greater expertise and skills in IT support. What's more, our dedicated team of professionals is always on hand to help you with whatever you need.

  • Time saving

    One of the great advantages of remote computer troubleshooting is that it saves a considerable amount of time. With remote assistance software, you can allow one of our technicians to repair your computer without having to come to your home, thus limiting the amount of time lost.

  • Affordable prices

    Thanks to our reasonable prices, you can quickly get the quality help you need.

Service rate

Remote assistance ½ hour

Rate

40 CHF

  • No travel costs
  • Immediate diagnosis
  • Appointment required
  • Windows & Mac

Some reasons to use our remote computer troubleshooting services

There are a number of reasons why you might choose to use our remote computer repair services. Perhaps your computer is running slowly and you need help getting it back up to speed. Maybe you've had problems with viruses or malware and need someone to help you get rid of them.

Whatever the reason, our remote computer repair services can help.

Testimonials

Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.

Zamarripa Kleeberuo

Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!

Anne-Sophie Kupper

Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.

Bts Army forever

Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.

Karen Sudo

FAQ

Intervenez-vous le jour même ?
Oui, selon disponibilité. À domicile et en agence (Rue du Commerce 4, centre-ville).
Zones couvertes ?
Toutes les communes du canton de Genève.
Tarifs ?
Tarifs publiés et transparents : voir les prix.
Proposez-vous du support à distance ?
Oui. Assistance sécurisée à distance pour diagnostics et résolutions rapides.
Wi-Fi & réseaux : intervenez-vous ?
Oui. Audit, optimisation de couverture, dépannage de routeurs/points d’accès et configuration LAN/WAN pour particuliers et PME.
Pouvez-vous récupérer des données ?
Oui, dans la mesure du possible (SSD/HDD/USB). Diagnostic et devis préalables, puis mise en place de sauvegardes/NAS 3-2-1.
Modes de paiement acceptés ?
Carte, TWINT, espèces ou facture (PME).
Réparez-vous les smartphones ou tablettes ?
Non. Nous ne réparons pas smartphones ni tablettes. Prestations PC/Mac, réseaux/Wi-Fi, sauvegardes/NAS, Microsoft 365.
Pouvez-vous récupérer ou contourner des mots de passe de comptes ?
Non. Par sécurité et conformité, nous ne récupérons ni ne contournons les mots de passe de comptes. Nous pouvons vous assister pour lancer la procédure officielle de récupération.
Microsoft 365 / Outlook / Teams & Windows : migrations, réinstallation et PC lents ?
Oui. Déploiement et migration Microsoft 365 (boîtes mail, Outlook, Teams, OneDrive) ; migration/réinstallation de Windows avec sauvegarde/restauration de données, pilotes et logiciels ; optimisation des performances (démarrage, nettoyage, malware) et recommandation/upgrade SSD ou RAM si utile.