Is a computer breakdown holding up your business?
Is a computer breakdown holding up your business? Call us now and we'll dispatch a technician to restore the situation as quickly as possible, either on-site or remotely.
Priority for IT emergencies (seeSLA& availability). Whether it's an isolated incident (a workstation that won't boot, a printer that won't print, unstable Wi-Fi) or a small series of scheduled interventions, we can help you in the workshop, on site or remotely, depending on what's most convenient for you and least disruptive to your business.
Situations we take care of
We work for many small businesses in Geneva, including medical practices, law firms, fiduciaries, self-employed people, associations and start-ups. These organizations don’t always have a dedicated IT department, but need their computers, networks and tools to be available at all times, so they can work with peace of mind.
Whether it’s an isolated incident (a workstation that won’t start, a printer that won’t print, unstable Wi-Fi) or a small series of planned interventions, we can help you in the workshop, on site or remotely, depending on what’s most convenient for you and least disruptive to your business.
Our main services for VSEs
We always adapt our intervention to the size of your structure, your budget and your time constraints.
On-site troubleshooting and support
On-site troubleshooting for PCs, Macs and peripherals.
Workstation commissioning
Installation and configuration of new computers for your employees.
Wi-Fi, network and backups
Improved Wi-Fi, network settings and simple, secure backups.
Advice and support
Recommendations on hardware, licenses and data organization.
Service rate
Home computer troubleshooting
Rate per hour
125 CHF
- Home computer troubleshooting
- Windows
- MAC
- Linux
Quick diagnosis in the workshop
at our downtown office
60 CHF
- Max. 30 minutes
- With or without appointment
- Hardware and software failure
- Windows / Mac / Linux
When should you call on i4M?
Dépannage Informatique Genève is the ideal point of entry for your occasional IT needs: breakdowns, installations, small projects and day-to-day improvements.
When your needs become more regular or more structured, we take care of them via our company i4M Services Informatiques Sàrlspecializing in IT services for SMEs in Geneva: maintenance contracts with priority support, IT asset management and workstation standardization, advanced network or Wi-Fi projects (multi-site, VPN, etc.), cloud solutions and Microsoft 365 for teams, enhanced security with 3-2-1 backups and recovery plans(PRA), as well as the provision of on-site technicians(staff leasing).
In concrete terms, you can contact us first via Dépannage Informatique Genève: after analyzing your situation, we'll simply point you towards the most appropriate solution, with or without a contract.
Testimonials
Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.
Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!
Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.
Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.
