Home computer troubleshooting

Having problems with your computer hardware? Take advantage of our fast, efficient computer troubleshooting service in Geneva and the surrounding area.

We come to your home or remotely to solve your computer problems, while ensuring exceptional customer service and competitive pricing.

We provide fast, reliable support. Our support team, which is constantly being trained and made up ofqualified IT specialists and engineers, is available to help you with any type of IT support problem.

Computer failure? A problem with your computer?

Call us now and we'll dispatch a technician who'll get things moving quickly.

Home computer support

We offer you a fast and efficient solution for home computer troubleshooting in Geneva. With our experienced technicians, you can rest assured that your computer will be in safe hands. We’re here to help you get your computer or other IT equipment up and running again, so you can get on with using it. Whether it’s a hardware problem or a software issue, we can help.

We also offer remote assistance with our remote computer troubleshooting service. Our team of skilled technicians will help you repair your computer, wherever you are.

Personne utilisant un ordinateur portable avec des icĂ´nes d'engrenages et graphiques en surimpression.

Why trust us with your IT needs ?

Opting for the services of our Geneva computer troubleshooting company means ensuring optimal, high-quality service for your IT equipment.

  • Certified technicians

    Our technicians are experienced professionals with the technical skills to solve your problems to your satisfaction.

  • Availability

    We're ready to help you at any time.

  • Competitive rate

    We offer the most competitive prices of any IT company in Geneva.

Service rate

Troubleshooting at home

Rate per hour

125 CHF

  • Home computer troubleshooting
  • Windows
  • MAC
  • Linux

Why call on our services at
?

Competence, flexibility and availability. When you call on us, you can expect not only a satisfactory result, but also advice and tips to help you use your appliances more effectively. Our service is above all human!

Testimonials

Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.

Zamarripa Kleeberuo

Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!

Anne-Sophie Kupper

Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.

Bts Army forever

Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.

Karen Sudo

FAQ

Intervenez-vous le jour même ?
Oui, selon disponibilité. À domicile et en agence (Rue du Commerce 4, centre-ville).
Zones couvertes ?
Toutes les communes du canton de Genève.
Tarifs ?
Tarifs publiés et transparents : voir les prix.
Proposez-vous du support à distance ?
Oui. Assistance sécurisée à distance pour diagnostics et résolutions rapides.
Wi-Fi & réseaux : intervenez-vous ?
Oui. Audit, optimisation de couverture, dépannage de routeurs/points d’accès et configuration LAN/WAN pour particuliers et PME.
Pouvez-vous récupérer des données ?
Oui, dans la mesure du possible (SSD/HDD/USB). Diagnostic et devis préalables, puis mise en place de sauvegardes/NAS 3-2-1.
Modes de paiement acceptés ?
Carte, TWINT, espèces ou facture (PME).
Réparez-vous les smartphones ou tablettes ?
Non. Nous ne réparons pas smartphones ni tablettes. Prestations PC/Mac, réseaux/Wi-Fi, sauvegardes/NAS, Microsoft 365.
Pouvez-vous récupérer ou contourner des mots de passe de comptes ?
Non. Par sécurité et conformité, nous ne récupérons ni ne contournons les mots de passe de comptes. Nous pouvons vous assister pour lancer la procédure officielle de récupération.
Microsoft 365 / Outlook / Teams & Windows : migrations, réinstallation et PC lents ?
Oui. Déploiement et migration Microsoft 365 (boîtes mail, Outlook, Teams, OneDrive) ; migration/réinstallation de Windows avec sauvegarde/restauration de données, pilotes et logiciels ; optimisation des performances (démarrage, nettoyage, malware) et recommandation/upgrade SSD ou RAM si utile.