When to call on us
New computer: first start-up, accounts, e-mail, files to bring over from the old device.
Wi-Fi: rooms without signal, dropouts, slow connection.
Internet box: new box to install, devices to reconnect.
Printer: new model to install, printing impossible, scans that no longer arrive on the computer.
Peripherals: additional monitor, docking station, webcam.
What the technician does on site
The technician installs the equipment, connects it to your network and checks with you that everything works. This service complements our home computer troubleshooting in Geneva, which is devoted to faults; a simple setting can sometimes be dealt with through remote IT assistance, with no travel charge.
This service is intended for individuals, the self-employed and micro-businesses, for one-off needs. For regular maintenance or the management of a fleet of computers, contact i4M Services Informatiques. In the event of a fault, see the page PC and Mac computer repair.
New computer
Set-up of Windows or macOS from CHF 150; transfer of your data from the old device from CHF 100.
Wi-Fi and Internet box
Configuration of the box and of the Wi-Fi network. If part of the home remains without signal, a mesh Wi-Fi system or a Wi-Fi repeater can be added.
Printers
Installation and repair of printers: network connection, drivers, printing from your computers.
Frequently asked questions about home installation
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How much does a home installation cost?
CHF 125 for the first hour, then CHF 60 per additional half-hour. Travel costs CHF 40 in the Geneva metropolitan area and CHF 50 in the Geneva region.
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Do you install a printer bought elsewhere?
Yes. We install the printer you already own as well as the one you have just bought.
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Which means of payment do you accept?
Cards, TWINT and cash. For businesses, payment by invoice is possible, subject to acceptance.
Rates for home visits
Home installation
First hour
125 CHF
- CHF 60 per additional half-hour
- Travel: CHF 40, Geneva metropolitan area
- Travel: CHF 50, Geneva region
Request a home installation
Tell us which equipment is to be installed and your municipality: we will confirm the applicable rate. The equipment can be your own. If you order it in our online shop (in French: routers, peripherals, printers), you collect it at the workshop, rue du Commerce 4, once we have confirmed that it is ready; installing it at your home is charged according to our rates.
The details are on the page travel and call-out rates.
Call 079 868 50 50, Monday to Friday from 8 am to 7 pm and Saturday from 9 am to 4 pm, or write to us via the contact page.
Testimonials
Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.
Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!
Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.
Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.