Technicien informatique à Genève travaillant sur un ordinateur portable, avec le Jet d’Eau au fond.

Troubleshooting & IT support in Geneva

Downtown branch and at home - Same day - Competitive rates

Computer assistance, repair and advice in Geneva


IT troubleshooting and support in Geneva for individuals and SMEs.
Located in the heart of Geneva, with a branch open to the public (Rue du Commerce 4), Dépannage Informatique Genève is the local service ofi4M Services Informatiques Sàrl, specializing in computer management, maintenance and repair, as well as IT assistance for all your needs.

Experts in PC/Mac systems, networks and Wi-Fi, e-mail (Outlook/Microsoft 365), backups/NAS and cybersecurity, we offer fast, reliable help to individuals and small businesses throughout the canton – at our downtown branch or at home. A hardware, network or software problem? Benefit fromsame-day interventions (subject to availability), customized services and competitive rates.

Our team of certified technicians are experts in maintenance, security and solution deployment (Microsoft 365/Teams, 3-2-1 backups, workstation hardening). Contact us or call us on +41 79 868 50 50 for efficient assistance in Geneva.

IT support in Geneva – Same-day troubleshooting

Are you looking for responsive computer troubleshooting in Geneva for individuals or SMEs? Our technicians work at our offices (Rue du Commerce 4, downtown) and at home throughout the canton.

We take care of: PC/Mac repair, data recovery, virus/malware removal, messaging, optimization, software and peripheral installation, Wi-Fi and networking. We also offer preventive maintenance, IT security and backups/NAS to ensure business continuity – at the best possible price.

Advice and purchase of computer equipment in Geneva

Need to renew or modernize your hardware? We can help you choose, purchase and install computers, printers and peripherals, including data migration, commissioning and security. Get high-performance, secure IT equipment that fits your budget in Geneva. Contact us today!

Our IT products and solutions

Our comprehensive IT services include:

Ordinateur portable affichant une icône d'outils croisés symbolisant les réglages.

Home computer repairs

Benefit from a quality home computer troubleshooting service! We offer a convenient, affordable and reliable service that will have you up and running in no time. We come to you, so you don’t have to carry your equipment anywhere.

Icône accès web et réseau – Dépannage informatique Genève

Remote computer troubleshooting

If you’re experiencing computer problems, don’t panic. We offer remote computer troubleshooting and support, so we can help you get your computer up and running again without having to leave your home or office.

Personne debout montrant un grand document ou rapport bleu.

IT support
for SMEs

i4m is the ideal IT support solution for SMEs. This service is essential for companies wishing to focus on their core business and entrust their technological needs to experts. i4M can support you in all areas of IT.

Icône blanche d'un chariot de courses stylisé sur fond bleu.

Sale of
computer equipment

i4M Services Informatiques Sàrl specializes in the sale of computer hardware, the renewal of computer installations, maintenance and the distribution of well-known brands such as HP and Dell.

Testimonials

Very good and professional service! Fast, quality repairs with lots of advice. Reasonable price. A person who knows his job very well.

Zamarripa Kleeberuo

Emergency intervention in the evening to repair a PC that wouldn’t turn on. Thank you for your availability and efficiency. 5 stars is not enough, you deserve 10!

Anne-Sophie Kupper

Efficient, fast, accommodating and friendly – everything I needed to avoid feeling like a loser and solve my problem. Many thanks for his professionalism.

Bts Army forever

Friendly technician who was able to inform me while restoring my PC to working order. I congratulate and recommend this Genevan computer specialist.

Karen Sudo

Our partners

Logo Lenovo avec texte Business Partner Classic en gris et noir
Logo Microsoft avec texte Cloud Solution Provider pour accessibilité web.
Logo Dell Partner agréé avec logo Dell à gauche et texte REGISTERED PARTNER à droite
Logo Cisco Partner avec texte et barres verticales stylisées au-dessus du mot Cisco.
Logo Barracuda avec le texte Preferred Partner sur fond bicolore.
Logo HP avec texte Business Partner sur fond rectangulaire sombre à coins arrondis

Home service areas

We work from home throughout the canton of Geneva, including Geneva Vernier Lancy Carouge, Meyrin Onex Thônex Nations, Versoix , Le Grand-Saconnex , Chêne-Bougeries, Veyrier , Plan-les-Ouates and Bernex. Whether you're an individual or a company, we're available to help you solve your IT problems right in your own home. We offer flexible appointments to suit your needs and schedule, guaranteeing a convenient and efficient service.

FAQ

Intervenez-vous le jour même ?

Oui, selon disponibilité. À domicile et en agence (Rue du Commerce 4, centre-ville).

Zones couvertes ?

Toutes les communes du canton de Genève.

Tarifs ?

Tarifs publiés et transparents : voir les prix.

Proposez-vous du support à distance ?

Oui. Assistance sécurisée à distance pour diagnostics et résolutions rapides : plus d’infos.

Wi-Fi & réseaux : intervenez-vous ?

Oui. Audit, optimisation de couverture, dépannage de routeurs/points d’accès et configuration LAN/WAN pour particuliers et PME.

Microsoft 365 / Outlook / Teams & Windows : migrations, réinstallation et PC lents ?

Oui. Déploiement et migration Microsoft 365 (boîtes mail, Outlook, Teams, OneDrive) ; migration/réinstallation de Windows avec sauvegarde/restauration de données, pilotes et logiciels ; optimisation des performances (démarrage, nettoyage, malware) et recommandation/upgrade SSD ou RAM si utile.

Pouvez-vous récupérer des données ?

Oui, dans la mesure du possible (SSD/HDD/USB). Diagnostic et devis préalables, puis mise en place de sauvegardes/NAS 3-2-1 pour éviter de nouvelles pertes.

Modes de paiement acceptés ?

Carte, TWINT, espèces ou facture (PME).

Réparez-vous les téléphones portables (smartphones) ou tablettes ?

Non. Nous ne réparons pas les smartphones ni les tablettes. Nos prestations couvrent les PC/Mac, réseaux/Wi-Fi, sauvegardes/NAS et Microsoft 365. Pour un smartphone/tablette, veuillez vous adresser à un atelier spécialisé.

Pouvez-vous récupérer ou contourner des mots de passe de comptes (réseaux sociaux, e-mail, etc.) ?

Non. Par sécurité et conformité, nous ne récupérons ni ne contournons les mots de passe de comptes (Facebook, Instagram, Google, etc.). Nous pouvons toutefois vous assister pour lancer la procédure officielle de récupération fournie par chaque service.